Comcast Outage

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Old 05-11-2019, 02:00 PM
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Default Comcast Outage

Anyone experiencing an outage of Comcast north of 466?
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Old 05-11-2019, 02:10 PM
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Nope
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Old 05-11-2019, 02:37 PM
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Oh yea!
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Old 05-11-2019, 02:44 PM
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Quote:
Originally Posted by Mleeja View Post
Anyone experiencing an outage of Comcast north of 466?
ZIP Code:
32162 & 32159
Impacted services:
Internet
TV
Voice
Outage type:
Unplanned
Subscribers affected:
51-500
Estimated time of resolution:
5/11/2019, 7:34 pm EDT

This is what I found on the Comcast site. Good Luck.
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Old 05-12-2019, 08:33 AM
JoelJohnson JoelJohnson is offline
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On and off, never know why, but it does come back.
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Old 05-12-2019, 12:00 PM
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Does this happen often? Or is it a "few times a year for a day, plus whenever severe hurricane/lightning events hit the poles"?
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Old 05-12-2019, 12:18 PM
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Quote:
Originally Posted by Jazuela View Post
Does this happen often? Or is it a "few times a year for a day, plus whenever severe hurricane/lightning events hit the poles"?
Im my experience, no. It does not happen often. In fact in 4 years, we've had two outages. During the hurricane not even a hiccup, and we watched the coverage all night on the iPad.
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Old 05-12-2019, 12:23 PM
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Not counting electrical outages of which there really haven't been many at all, I've found Comcast pretty reliable. In over six years I've had an outage that lasted for hours (once almost 24) maybe 3 times... these were all Comcast equipment failures (I know this because I checked with Comcast). But during hurricane Irma last year there was no outage at all here.

Every now and then the bandwidth drops off , sometimes to almost zero, but that lasts for minutes, not hours and it recovers on it's own. I'm not monitoring the bandwidth all the time though but I'd guess that happens maybe once or twice a month.

Also every now and then I get an outage but rebooting my router fixes it. That could be the router just going south or it could be a Comcast issue, that's hard to say.
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Old 05-12-2019, 02:14 PM
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Quote:
Originally Posted by Jazuela View Post
Does this happen often? Or is it a "few times a year for a day, plus whenever severe hurricane/lightning events hit the poles"?
Comcast outages are rare. This is why I asked in my original post. Just wanted to make sure it was not my router before I got to excited and called the 800 number. I was back up and running within a few minutes of my original post.
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Old 05-12-2019, 02:20 PM
OrangeBlossomBaby OrangeBlossomBaby is offline
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Excellent news, thanks for the info! It's like that up here too (I'm currently up north). We have all our electricity on poles above ground, so when we lose electricity during storms (a few times every year) or a squirrel chews on a wire leading into the transformer, obviously we have no router or modem til the juice comes back on. Other than that, a true Comcast outage is incredibly rare up here. A blip for a minute once a year, maybe. And then an occasional hour or two, every few years.
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