So true. Those costs would have to be passed on to their consumers, as well. There are already plenty of complaints about Comcast costs. Can you imagine what it would be if Comcast did that? :22yikes:

So true

Because everybody has to bash somebody. It's become the American way. We are compelled to point a finger of blame to prove to ourselves how much smarter we are than everyone else.

Yep. Some folks want a Cadillac but only want to pay for a Chevy.

Why? Because it was a horrible experience. We actually had to go outside and talk to people. It was scary.

And “WE” are a SECO customer so guess who ultimately is on the hook for the expense? “We”

Here is the really BAD news, a Comcast/xfinity DVR is USELESS without a connection to their servers. Yes, the recorded shows on your DVR cannot be accessed without an Internet connection, UNBELIEVABLE!!!

Go to Morgan and Morgan You have a case!

That's true. But, if you knew about the outage in advance, you can download your recorded shows onto a tablet or computer and watch them offline.

6 months before I retired we had a blizzard that dropped over 33 inchs of wet heavy snow in Connecticut . destroyed the overhead interstructure through out Connecticut .I had no power for 9 days ,I was putting in 20 hour days setting poles though out the state working with CL&P and every other line crews from around the country and you had no internet for how long. go 9 days no power . things happen I'm quite sure Comcast was looking to restore it as quick as possible. Comcast and there crews were working as fast as they could.. do there job and see what it takes..

A good perspective.

If the first part of your statement is true, then the second part of the statement is resolved by subscribing to the first part of the statement.

If "the set of people/companies that pay extra for the service" are able to have a particular service, and "the set of people/companies that do NOT pay extra for the service" don't get to have that service, why would anyone expect Comcast to just give that service away to "the set of people/companies that do NOT pay extra for the service?"

It would be something you'd have to pay extra for. I'm guessing it would be a LOT more expensive than just the typical low-end basic or premier cable service y'all are paying for now. If you don't want to pay extra for the switch option, then you can't have the switch option.

I'm not seeing the problem here.

Your crews did an AMAZING job. Our block was up after just 3 days - which is how long it took us to shovel and plow ourselves out of our driveway. No heat, no hot water after the 2nd day, but our landline phone worked fine! Thank god we had a real actual fireplace (not one of those electric things). CL&P was always so much better at emergency handling than UI. THANK YOU for your tireless service!

I'm not trying to bash Comcast. But, the quality of the service is always going to be relative to the cost and what the customers are willing to pay for. Comcast used to require you to stay home all day waiting for a repair guy. People didn't like it, so now they provide a 2 hour service window. Much better, and they don't charge extra.

Cut it out. Everyone who works, works hard. People are at risk with no Internet Service and Wi-Fi for Their Cell Phones & Home Phones. Accepting anything other than perfection from a COMMUNICATION COMPANY WHO CAN'T COMMUNICATE IS HORRENDOUS. Especially a company of their Magnitude. It's just terrible that there was no other way to make people whole immediately.

Don't tell me about the money tell me about THE SERVICE. I'll bet you people who could call Lit Up The Spectrum Telephone Lines Today.

They didn't create the problem but like when a light flickers in your house when something goes wrong it reroutes the service to you another way. It should be the same with Comcast.

Seco, a mistake? Bull! Digging without approval? Or an approval without an inspector or rushing is outta line. I hope they get fined up the Ying-Yang! That'll Learn 'Em! A $$ Whopper $$ outta their bottom line that comes from the Executives Bonuses and doesn't get passed on to anyone living here. WAKE UP! We are the customers and should accept NOTHING but Perfection.