We were assigned Tony Trussler and he turned out to be great. I'll give you some details. When we took our 7 day LSV in April 2011, I had requested to look at CYV's and cottages. Upon arrival Tony met us in the lobby of the LSL sales office. The next day, Tony took us to Amberjack Villas in Buttonwood and we went through every model that was available. He then took us across St. Charles to a street of cottages and we went through cottage model. Then I played two rounds of golf arranged by Tony, and we drove around TV's. I then contacted Tony to see Patio Villas. The next day he took us to Southwood Villas in Buttonwood and we saw both models and both versions with the regular ceiling and the vaulted ceiling.

We returned to Maryland and three weeks later we listed our home and sold it the next day. I called Tony and told him we had sold our home and I was between a Patio Villa and a masonry CYV and we wanted to put a deposit on a home. My budget was about $160,000 and Tony found us a masonry CYV of the model we wanted, in our price range. It was priced at $169,000 and just been reduced to $162,400. While we were talking on the phone, and I was looking at the home online, the price dropped again to $156,995. I don't know what Tony did, but I ended buying that CYV sight-unseen that very moment.

Just before closing, Tony met us at our new home and was with us for the walk through. About a month after we moved in, Tony invited us along with about 50 other customers to take a trolley ride to see the 7 new furnished models in Sanibel. Even though we were no longer in the market, it was interesting to walk through the homes and we had wine and cheese waiting at the end. The following January, Tony invited us and about 150 of his other customers to the Lake Miona Rec Center for a nice sit down dinner and musical entertainment. This past January, Tony invited us once again with many of his other customers to the Sea Breeze Rec Center for a buffet dinner and music.

Tony's assistant is his wife, who previously was a nurse for 35 years. Anytime I called Tony I almost always got his wife and she could answer just about any question or find out the answer. If I left a message, she usually returned the call in a short amount of time.

I would highly recommend Tony Trussler and for those who are coming from across the pond, Tony speaks with a British accent. To show you how he goes above the average. When we bought our home sight-unseen, there was no photos on the website, just the construction cartoon. Tony and his wife drove out that night to the home and took photos inside and out and emailed them to me that very night.


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It could be that your original rep is just away for a few days on vacation. You may want to ask that question before discarding them completely, especially if you liked that agent.

We didn't like Nitin Khirbat at all. He was way too pushy and wanted us to buy a house on the spit. Ron Kehr was later recommended to us and he was great. He was "fun" and we had lots of laughs during the process. Nitin just wanted to tell us over and over about how many homes he had sold that month. Just not our kind of guy.

Mike.

I am not sure why your rep didn't call you back.

People sometimes abuse the Lifestyle visit option just for inexpensive vacations but that shouldn't be even a thought in your case. Ask to speak to the director of sales AND get another rep. We loved Jim McLaughlin who sold us both our new homes here.

i have to say i loved our first sales rep now is a manager and does not have the time of day....our last sales rep was top sales person over extended and would look for someone else..i would take a look at the post here to see who was happy

I recommend you call Darlene D'Andrea 753-2270 or cell 266-0135. She helped us built three homes here and is excellent and very responsive.

We had Cindy Hughes when we built here in Sanibel. She had been showing us preowned and new construction. She knew what we wanted and helped us get the handicapped accessible home we needed.

Cathy Webb is a very detailed, knowledgeable agent. We had her 10 years ago and she still communicates with us.

She WILL find you what you want where you want it.

btk

We bought one, sold it, built one with Laurie Briggs. Low key, good knowledge about estimated prices for options if you choose to build, very patient. 352-753-2270W 352-217-9066C

Kathie Actis was our rep, too, and she was great to work with. We were very happy with her and her assistant, Linda. Highly recommend Kathie!

We worked with Todd Pope in the villages realty ..excellent.. answers all questions ..plus his phone and email is always available.. terrific person!!!!

Brian was our guy as well. Followed-up was great, knowledgeable and was very patient we while looking at The Villages and searching to build.

I would (and might) go to Brian again for a new home!

I agree with JOHNW. We had Tony Trussler and we had a wonderful experience. He's a great guy and a real professional. He hired a professional photographer who took pictures every week while our house was being built and emailed them to us. He continues to be in touch with the get-togethers that JohnW mentioned and it's a nice way for newbies to talk and meet other villagers who are new and not so new. Not a hard-sell person but truly listens to what you want. Go with Tony. You will not be disappointed.

Working w. Villages sales rep
 

We worked withn Marsella Fabre of The Villages. Excellent.

I think the best way to find a TV sale agent you are comfortable with is to go to the 12 open houses TV has everyday. Talk with the agents. While they are selling you, you are actually interviewing and evaluating them. If one doesn’t meet your fancy, there will be 12 more the next day.