Talk of The Villages Florida - Xfinity Internet

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IMHO....DON'T DO IT! Xfinity internet consistently ran 5X slower than what we paid for (300MBPS). For those of you that have Xfinity, I suggest you search for and run Speed Test by Ookla...you will probably find out Xfinity is ripping you off. BTW, when you try to get then to correct it, get ready for NOTHING to happen!!!

We've had the Xfinity "fast plan" (download speeds: up to 500 Mbps, upload speeds: up to 20 Mbps) for almost 1 yr. My Wife and I both work from home, so we're using the internet during working hours. Service availability is extremely important to us and we've been very satisfied with the uptime. We also have multiple TVs that we stream content. Overall we're happy with the service and I like the automated notifications if an outage (i.e. power failure) is experienced. We signed up for paperless billing and autopay to lower our monthly cost.

Quote:

Originally Posted by rsmurano (Post 2317830)

It’s funny reading some of these posts about negotiating with xfinity and paying $50 - $65 for slow speeds. Yes, 300Mb/500Mb are slower speeds. That’s not negotiating. When negotiating, you do a little homework on what’s out there and then you tell the company; if you don’t give me X for this much, I’m leaving you and going to Y.
I used to have xfinity with 1.2Gb speed (1200Mb) for $80 a month for almost 2 years. I’m an ex network guy and when I tried to do certain configurations on their router, things didn’t work and their tech support was blaming me for not doing it right. In the long run, I was right and they looked foolish.
I went with spectrum for a couple of reasons:
* spectrum uses a modem for their internet so I could use my mesh network routers. Much better than the 1 box xfinity
* I can configure the router the way I want it to be, no limitations
* I pay $39 for 1.2Gb (1200Mb).
So far, no issues, and my mesh network is far better than paying for the xfinity 1 box router/modem.

For the poster that pays $270 a month, that’s 2x for what you should be paying. For example, if you have spectrum, 1 cell phone service is free, another line is really cheap. Instead of getting a land line, get an Ooma device and I used to pay $3-$5 a month. Ooma is a voip device that comes with answering machine and other landline benefits. YouTube TV is $80 a month and Netflix is $5. All this would be in the $130-$140 per month for spectrum 1.2Gb service, tv, and cell. Right now I don’t use spectrum for the phones because I have 8 months left on a contract but I will be switching to spectrum after that.

In my area, Spectrum isn't available at all. Neither is Quantum, but its co-brand CenturyLink says I can get 3Mbps for $55 per month. Not much better than dial-up.

So I get the best that's available in my area, which is 300Mbps, for $50/month. I could pay more for less and be guaranteed that it won't go up. But then I'd be getting only 10% of the speed I get now.

I really only need 100Mbps but they kept bumping the speed up at no extra cost.

The reason you negotiate is because you agree to pay $50/month for a year, at which point their price may increase. It always does, you know this when you sign up for it in the first place. It's an expected inconvenience and takes less than an hour per year to deal with. This year it only took me 20 minutes, and I didn't have to threaten to leave. I got to the part of "my script" where I said "So, my year is up next month. You have a special coming up that's the same price as what I'm paying now. I'd like to lock into that please." And they said "no problem" and locked me into it.

So I'm good for another year.

Maybe it's not an optimal solution for people who have absolutely no patience for anything inconvenient in life. But as long as I'm making the call from the comfort of my own home, I can easily read a book while I'm on hold if it ends up taking an hour for someone to answer.

What's available in the Deluna Richmond area?

I have Xfinity and really like it. We maxed every option. Highest speed, all the channels available including the premiums, digital house phones, 4 TV’s. $340 monthly. We compared it to a recent Spectrum offer and comparing apples to apples having to add ala cart all the channels and premiums the Spectrum was $280…not enough savings to go through the hassle of changing from Xfinity to Spectrum.

Quote:

Originally Posted by retiredguy123 (Post 2317768)

I have Xfinity internet, cable TV, Netflix, landline digital phone, and Xfinity Mobile cell phone service. My internet speed is 1.2GB. I just paid my bill with a credit card. I don't have any issues with them. The total charge for those services is about $270 per month.

$270 is absurd, call them to get a lower price.

Spectrum streaming is light years ahead of xfinity. But both are evil companies always raising prices.

Signed up with Xfinity before moving in. I liked it for over a year but months after they raised their prices to $80 I switched to Spectrum for a lot cheaper and like them too. You can choose to play the game finding cheaper companies each time the prices go up but I was fine with either of these services. The main things I like in an IP are less disconnects and decent speed and for what I do, a graphic designer work from home accessing a computer in Vegas I have very little issues and the very few that come up are easy to resolve. Downloads are the same for both IPs, fast enough without the max upgrade. Plus my router is almost 5 years old and though I plan to upgrade soon it's been fine.

Ooma is so much better than any other voip service. 20 years ago, you would use your computer to provide the voip service, but that’s old technology. Remember magic jack? Ooma is very clear, has all the functions of a land line. When I used it, I bought a package of wireless phones that hooked up to Ooma so I had a phone in all the bedrooms, living room, or any room you needed a phone.
You do need internet service, I did state it was a voip service, and voip doesn’t work with dsl.

If you can get fiber internet service, get it. Fiber is the best service you can get, even if you have to pay a little more. Most of the time fiber is actually cheaper than cable

Left xfinty and went to Spectrum. Four tech visits, two visits to their store, exchanged xumo and still have the same problem. i record shows and have to reboot Xumo to get my dvr to come up. Many times the sound and the recording stops. No-one seems to be able to fix or care. A month after i switched they raised the price by like 25 bucks after i switched to get a better price.

Quote:

Originally Posted by dawabeav (Post 2317916)

$270 is absurd, call them to get a lower price.

My charges are as follows:

Internet (1.2GB), $72
Ultimate TV (similar to YouTubeTV), $51
Landline, $17
Netflix, $16
Equipment rental (2 cable boxes and modem), $35
Cell phone, $14
Fees and taxes, $65

Total, $270

Which items are absurd?

Quote:

Originally Posted by dawabeav (Post 2317919)

Spectrum streaming is light years ahead of xfinity. But both are evil companies always raising prices.

Note that, with Xfinity cable, you don't need to stream anything through a modem or wifi. All content comes through a cable box. So, even if your internet service is down, you still have access to all content, including many streaming apps that can be accessed through the cable box. In fact, you don't even need internet service at all.

Quote:

Originally Posted by retiredguy123 (Post 2317942)

Since you made me look it up.....

Apples to Apples
Internet (300Mb typical): $30
YouTube TV: $80 (currently on pause until August)
Landline: $0 (don't have/need/want one)
Netflix: $18
Equipment Rental: $0
Cell Service: $100
Fees and Taxes: $0 (included in prices above)

Total: $228

Add in some oranges
Disney +: $12
Hulu: $9
AppleTV: $0 (included in package)
Max: $16
Peacock: $3

Total Total: $268

Quote:

Originally Posted by RRGuyNJ (Post 2317858)

Instead of getting a land line, get an Ooma device and I used to pay $3-$5 a month. Ooma is a voip device that comes with answering machine and other landline benefits.

Regarding Ooma, do you have any problems with call forwarding or having a voicemail message show up when you know you were present and the phone never rang in the house? We are ready to can Ooma and get a cheap cell phone line just to keep our local number in NC. Our Ooma fees are roughly $17 per month with taxes.

We've had Ooma since 2015 and it is getting more undependable. On Sunday an important call didn't ring through but there was a voice mail that evening. And the last time Comcast raised their rates, they refused to "negotiate" the internet price with us.

I hope Quantum will show up in this area someday soon, so we'll have a choice.

No problem with xfinity.