[ljmarenco@aol.com]

We are considering Great Lakes Kitchen & Bath as well as Wildwood Kitchen & Bath for a remodel we are planning. Has anyone recently had their home updated by these two businesses? Are there other businesses that do this work you'd recommend?

[John_W]

Originally Posted by ljmarenco@aol.com

...Wildwood Kitchen & Bath for a remodel we are planning. Has anyone recently had their home updated by these two businesses? Are there other businesses that do this work you'd recommend?

There are so many negative comments about Wildwood, you are taking a big chance with them. The search button is a great device. Here's an example of one, and then I included links to many others.

My personal experience with Great Lakes is this, they've been around a long time, they installed the floors in my home in 2011 for The Villages, but then they only sold flooring back then, the kitchen remodeling is a new department. I had them do my tile backsplash in the kitchen and install indoor/outdoor flooring in the lanai in 2011, and it was done well.

Two years later in 2013 I had them install wood floors in the dining room, foyer and kitchen, when installers arrived and we had removed all the furniture, and the old flooring was removed, when they opened the boxes, the salesman had ordered the wrong flooring. I called Great Lakes and they said, we can order the right flooring and have it in a week, or they go ahead and install what they have, I asked for discount because it not what I ordered, and they said no. I took the wrong flooring, even though it was quite different. I have since redid the floors last September with The Floor Shoppe in Wildwood and they were great.

Originally Posted by OCsun

(Wildwood Kitchen & Bath) I had an cabinet fall off the wall two years after installation because they did not properly install the cabinet. After several combative phone calls they agreed to fix the fallen cabinet which was propped up by a broom. I was told by one of the installers the office did not allow them enough time to check the other cabinets while they were here and I should call the office again to set up another appointment.

Long story short the installers paper work indicated they had inspected and verified the remaining cabinets were properly installed on studs. I was never asked to sign any paper work by their employees but, interestingly enough one of the men took me to the side before they left and suggested I do not sign any paperwork if asked. The cabinet that fell held paper towels and wet jet swiffers. This was a very scary situation when the cabinet fell toward me as I opened the door. The manager/owner never returned a single call to me. My younger self would have fought this company for a much longer period of time. My older self does not want this company to take anything else from me.

I do not recommend Wildwood Kitchen and Bath

Kitchen remodel/ Wildwood Kitchen

Warning about Wildwood Kitchen & Bath

Wildwood Kitchen and Bath

Wildwood Kitchen & Bath

[dtennent]

We had Wildwood Kitchen redo our kitchen last year and were very impressed with the design, the quality of the cabinets and the installation. Having said that, we were very assertive about what we wanted.

1) When we built our home, we extended the kitchen by 2 feet. While it took some discussion and 3 visits on their part to confirm the measurements, we were able to increase the island length and add a small prep sink at the end. Since we both cook, this was important to us.

2) No installer wanted to put a vent exhaust up through the roof. We finally went through Proline Hoods (internet) to get a hood that we liked that could go out through the exhaust in the wall. Wildwood installed the hood for us.

3) There was a mar in the end panel of one cabinet. Wildwood ordered and installed a veneer piece. While it took several months to get the piece, it looks great.

4) The only thing I did was to buy several small clear rubber dots and placed them where ever a cabinet door/knob might hit. They are hard to see at a distance and prevent any damage to our cabinets.

We did buy high end cabinets so our job was not inexpensive. Don't know if that makes any difference to their attitude. Good luck on your remodeling!