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It’s the way
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We find it excellent as we go to their restaurants, especially Harvest, often. Have received 4 of Harvest's great brownie and ice cream desserts 4 or 5 times.
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Not so great app
The app should be easy to use and should provide the occasional free dessert/appetizer and/or discount. I'd suggest you try it - maybe you'll have better luck than I did. I went to one FMK restaurant and presented the app - the server said he was too busy to deal with it. I went to another (rather popular) FMK restaurant and the server, hostess and manager all said, "We've never seen that and don't know how to use it". So, 2 visits = nothing. If the company can't roll it out better than that, might be a waste of time. I quit using it.
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Their website - FMK restaurants - explains the program.
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