Long Time Customer
 

I have had savings accounts and CD's with them since they were GMAC. No problems whatsoever.

I've had three accounts (one joint with husband and two joint with adult children) and a savings account with them for close to ten years. I've never had a problem. One negative... Their debit card charges a fee for overseas usage, over and above the currency exchange rate. Even American Express has stopped doing this. So I don't use their debit card outside of the US.

Ally
 

Been using them for a very long time for MM and CDs. No complaints. Good service. Rates are very competitive. On CDs they give a CD renewal bump.

I get monthly statements for a account i closed 4 year ago quit calling just throw in trash

Sorry, but even if the complaints were only about the cleanliness of the restrooms it would put me off.
When negatives outway positives, whatever the cause, I will look elsewhere.

Many posters are more than happy with their service, so maybe/probably I am wrong. I would still pass though. JMO.

Ohiobuckeye
 

Actually I’ve never heard of them. The thing I would be concerned with would be will they protect me if any of my accounts got compromised & how they protect you. Personally I would do my banking at a bank that’s been around & nationally known. I use CHASE & so far in 15 yrs. they’ve done a great job! Sorry I can’t tell you anything about ALLY Banks!

Don't go to BB&T
 

Don't go to BB&t

Their customer service is horrible

Nearly two years with Ally and am 100% satisfied. Saving's rate was 2%, now Annual Percentage Yield is 1.70%. Occasionally, their system would be down when I tried depositing a paper check using their iPhone app. No bother, simply tried again in a few hours. I needed a few more checks, Ally sent them promptly.

I haven't had to order checks in over a year, so my information may not be current, but their checks have always been free.


Ally has been around for some time. We had a car loan through them in 2005. That's what led to my opening the joint bank accounts with my kids. Our main bank is Schwab, but my husband and I also have a joint account with ally that we have SS checks deposited into and pay bills from. So three checking accounts and a savings account, and no problems in the last 8 years.

Thanks for the input. I have opened an account.

I have had no problems with Ally. You might also consider online CIT Bank. It is not CITI Bank.