My dog is also on heart failure meds. I have gotten from four different companies, and Chewy is the only one that has never gotten it wrong. I have it set for every 3 weeks, just to be sure I never get in the situation you are in.

I have never had a problem with Chewy. Very reliable company! I'v been ordering from them for about 8 years!!

My 16 year old dog is hanging on week by week. I'm not going to pay "auto ship" for 2 months as I assess his health day by day.

I received many orders here to TV. For some reason CHEWY decided to sent to my previous address from last year even though CHEWY had sent several shipments to here in TV.

Actually after contact with chewy they admitted that they made the mistake.

As a lifelong and huge dog lover, I say to you with complete understanding of where you are and how very tough it is ---

---- You know what the bolded means, right? It means you are there.

You can cancel auto ship in a nano second online in your account. It sounds to me that Chewy made a mistake and rectified it quickly in the best way possible to you.


I'm sorry about your old pup. Been there, done that. It hurts.

Thanks everyone who responded kindly.

It it all worked out with Chewy and I updated my first post.