Have you ever heard of the Pottery Barn Rule?

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Old 01-15-2015, 06:53 PM
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Quote:
Originally Posted by dbussone View Post
I removed a bottle wine from a shelf and knocked another to the floor.
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Originally Posted by tomwed View Post
I think the store was responsible and wouldn't take much of a hit.
How could the store be responsible for a customer knocking a bottle of wine to the floor?
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Old 01-15-2015, 06:55 PM
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Originally Posted by Barefoot View Post
How could the store be responsible for a customer knocking a bottle of wine to the floor?
Bare - the second comment was not mine. I believed the broken bottle was my fault and paid for it.
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Old 01-15-2015, 07:04 PM
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I'm definitely one of the payer types. If I'm clumsy enough to drop it, bang it or knock it, I'm responsible.

I think I might be arguing about the value of that broken cup, though. Sounds like a scam for the shop owner to make a profit. Have seen "valuable" objects purchased at garage sales and then placed where you could almost guarantee they would be knocked down before. There is a cynic in me.
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Old 01-15-2015, 08:06 PM
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Quote:
Originally Posted by dbussone View Post
Bare - the second comment was not mine. I believed the broken bottle was my fault and paid for it.
Yes, I know you paid for the broken bottle, good for you.
The second comment was Tomwed's post. He posted "I think the store was responsible".
I was curious why he felt the store was responsible for dbussone knocking over a bottle of wine.
But I take the question back - it's of no importance in the whole scheme of things.
We all march to different drummers.
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Old 01-15-2015, 09:44 PM
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Originally Posted by tomwed View Post
Would you pay for anything that you destroyed in a store even if you didn't have to?
I would and I have.
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Old 01-15-2015, 10:32 PM
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Depends. Have you ever walked into a grocery store and saw a beautiful display of Delicious apples or similar and picked one up and had the display cascade several items onto the floor? Would you pay $.50 for each of the 10 apples that hit the floor i.e. $5?

If you knew the store was charging double their cost, would you pay full price?

How about the antique vase that you picked up by the glued on handle that broke and you did not realize was glued?

Point is there are circumstances.
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Old 01-15-2015, 10:38 PM
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LOL Tom, this added thread is too funny....
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Old 01-15-2015, 10:54 PM
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Quote:
Originally Posted by dbussone View Post
I have. I removed a bottle wine from a shelf and knocked another to the floor. Against the manager's wishes I insisted on paying for it. To this day, he remembers me and speaks to me when we see one another. I have a new friend over spilt milk - ok, wine.
You are a good soul, db. And you have provided us with a positive example of "What goes around comes around."
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Old 01-15-2015, 10:55 PM
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The last mom n pop store I worked in had a half price policy if you broke which cover their cost, that I thought was really fair. Most times the object could be fixed and was given to the customer that now owned it at the bargain price. Of course rather then lose a customer we absorbed the cost if the customer felt it wasn't their fault, but most people were glad to cover our cost.

I've had people eat the fruit before I could weigh it and I always laughed when they realized what they'd done. LOL, Just get me another one to weigh, problem fixed.
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Old 01-16-2015, 04:59 AM
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This thread makes me think of "American Pickers". I'll bet Frank and Mike have broken things in their scrambling around looking for antiques. Of course that would be edited out of the TV footage. But I imagine they would offer to pay for it and then haggle over the price. Which is what I think I would do.
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Old 01-16-2015, 06:42 AM
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Sometimes the displays and isles are so cluttered that you have to be very careful while navigating through the store. It's like walking through a mine field. I don't think I would pay for something I knocked over under these circumstances. It's the price of doing business and shouldn't be placed on the consumer.
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Old 01-16-2015, 09:01 AM
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I would definitely offer to pay if it was my fault.
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Old 01-16-2015, 09:16 AM
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Yes, I would.
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Old 01-16-2015, 10:12 AM
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If you are careless enough to break it then pay for it.
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Old 01-16-2015, 11:35 AM
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Not too long ago, I was at the Publix Liquor store at Southern Trace. I accidentally knocked a bottle of wine over with my shopping cart and it shattered on the floor. The counter clerk rushed over to see if I had cut myself as I began picking up some pieces. I pulled out my wallet, apologized, and said I would pay. He refused payment. He would not even let me help clean it up.

Many stores have the posted sign of "You break, you bought". Of course, it is only proper to pay or sincerely offer to pay for something you break. Isn't this what we taught our kids and what we learned from our parents and taking personal responsibility for our actions?
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