Roku frozen need help please

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  #1  
Old 02-28-2020, 05:59 PM
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Madelaine Amee Madelaine Amee is offline
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Default Roku frozen need help please

I have a week old Roku Streaming Stick+ | HD/4K/HDR Streaming Device with Long-range Wireless and Voice Remote with TV Controls. Tonight it froze. I have removed the power and restarted the Roku, but I cannot get it out of the frozen position. Any ideas would be appreciated, thanks.
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Old 02-28-2020, 06:17 PM
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Old 02-28-2020, 07:10 PM
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Try this. Unplug the Roku at the electric out let and unplug it from the HDMI on the TV. Wait a few minutes and then plug those two back in. This worked for me when my Roku was frozen.
Good luck.
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Old 02-28-2020, 07:18 PM
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Madelaine Amee Madelaine Amee is offline
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Thanks to both of you. I am ashamed to admit it was the one thing I did not check before screaming for help .... it was the batteries, new batteries~
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A people free to choose will always choose peace.

Law of Logical Argument: Anything is possible if you don't know what you are talking about!

Since light travels faster than sound, some people appear bright until you hear them speak
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