Did she sign a contract??

Name the dealer.

I find it interesting that the OP took the time to start this thread about the treatment of his friend , yet he refuses to post the name of the dealer so that the readers are warned......:rolleyes:

Until you are willing to post the dealership and the sales man's name, this is just a story. If all was/is true, there is no liability in posting facts. Give the names and the story will have profound effect

I work for seniorsV Crime when we are open. I do know some of them are working by phone at home. So maybe if you call the sheriff department in lake Sumter they can give you a number to call. It sounds like a civil Florida case but they could still try to help by phone. Good luck

I went to Jenkins KIA in Ocala. They tried to rip me off really badly. I had a very hard time getting the keys back from them for the car I wanted to trade in. I didn't buy from them I walked out. Next day the dealership manager called me and wanted me to come back so he could give me his deal. I hung up the phone.

So very true

They offered her a low offer for her trade in, yes, it's sleezy, but she had two choices... take the offer or walk out the door. She made the wrong choice. She should have known the value of her trade in, before she went to the dealer. It's unfortunate but I don't see how any laws were broken.

I’ve had success on my last 3 cars using true car . Com I don’t know if there still be n business but it worked for me

Real Crime
 

The real crime was going into an auto dealership
so woefully unprepared about the auto buying
process. Sad.

Service Writers
 

I recently tooky my 2 year old car in for an oil change and tire rotation. They came up with a list that "needed" to be done, such as throttle body being cleaned, all tires be balanced with wheel alignment and maybe another thing, the total about $500. I said no, and she was "shocked", and said "you don't want those things done?" 6 months ago I had the same thing done and they said the car needed a fuel injector service done, brakes bled and something else, I said no not to do it, would have been about $500 for that if I remember right. The car only has about 40,000 miles on at this last service. They didn't even mention what they said the previous service that it needed done yet as I didn't have it done back then but came up with these new things. The car after this last service has a little vibration when approaching 75mph which didn't have before. So I loosened the lug nuts on each wheel, one wheel at a time and correctly tightened the lug nuts by using cross pattern tightening on each wheel, the vibration went away. Evidently the technician tightened one lug nut tight at a time instead of slowly tightening each lug nut using cross pattern tightening sequence. The car goes straight down the road and does not need alignment.

That is not true. I have bought 2 vehicles from a Ford dealership that has "no haggle" prices.

New Cars Here With 2 Prices
 

When we bought our new car 2 years ago what irritated me was that every dealer we went to had the normal sticker price on each car, then the little added sticker that they put on over and above the sticker price from the factory. The things added to that sticker were things such as pinstripe, floor mats, nitrogen in the tires, special wax, special seat treatment to the seats, etc. All together totalling maybe a few hundred dollars in reality. But they added 4000 to 5000 dollars to the sticker price of the car. I told them the sticker price was for example say $26,000, and each sales rep would say basically "no sir, the price is $29,800". I would say no, the price is $26,000 and then I would walk out. Total ripoff. One manager followed me out and said would you pay $28,000? They should start at the real sticker price and go down from there, not go down from this inflated sticker price.

Contract: Elder Abuse.
 

If it caused emotional duress, it is actionable and they will assist.
Good luck.
P. S. - Car dealers are so unscrupulous to everyone, generally speaking.

If you used a credit card, you can file a dispute with your credit card company.

We take all of our repairs to Sumter Tire in Wildwood. Sumter Tire is owned by old time county resident family, is scrupulously honest, does excellent work and prices it reasonably.

Not sure what you mean. I don't care what any retailer paid for an item. But, car dealers routinely want to show you a bogus invoice to make you think they are losing money when they sell you a car. I never ask for an invoice and if they give me a copy, I just hand it back to them. Some dealers even quote an invoice cost in their ads and claim they will sell you the car for less than what they paid. These invoices are a popular gimmick that don't represent the dealer's cost for the car.

The last car I bought, I made a take-it-or-leave-it offer based on the KBB.com fair value calculation, including trade-in. The sales manager came out of his office and told me that, if he sold me the car for that price, he would be losing $200. I politely told him that I didn't want him to lose money, so I would buy the car from another dealer. Within 5 minutes, he accepted my offer.

Nicely done.

Most car dealers won't accept a credit card to buy a car. They may accept a credit card for a deposit, but they will usually require you to sign a separate agreement that will prohibit you from disputing the credit card with your bank, because it will define the provisions of the payment, such as non-refundable. If you try to dispute the charge, they will claim that the credit card charge was a payment to reserve, hold, or transport the car.

Unless the car is a high demand vehicle, you can almost always totally ignore the dealer added items.

The difference is that, when you go into a Walmart, a television will have a price tag of say $800 on it. Everyone who buys that TV will pay $800 plus 7 percent sales tax.

But when you go into a car dealership, a car will have a price tag of say $30,000 on it. Depending on the car, I can almost guarantee that I can buy that car for at about $3,000 less than an uniformed buyer will pay.

When this is over will need to buy a second car. Can we hire you?

I went to the dealer I was referring to and we renegotiated the deal 2 days later.

Not something I do, but you probably don't need help anyway.

Nitrogen is a real ripoff 2000 cu ft tank is about $2.00. The air we breath is 78% Nitrogen and 20,95 Oxygen the remaining quantity 2% close to 1% Argon the last 1% is a combination of 6 gases including CO2. Over time Oxygen and other gases will leach out of tire similar to why balloon deflates over time with no apparent leak quicker when filled with Helium the molecule is so small.

Hyundai is great for advertising $25 gift card to test drive new car. Their goal is to get you in and talk a trade and tell you how much in demand your trade in is valued.
I have had better luck dealing with Car Dealers in Orlando than looking here I assume they think Villagers are easy.

Report it to AARP. They're big on this stuff.

403 Forbidden
The best way to negotiate. I pay $500 over invoice. They get hold backs & other stuff. I never pay destination fee.

The best way to negotiate. I pay $500 over invoice. They get hold backs & other stuff. I never pay destination fee.
car-buying-strategies.com/dealer-invoice

Ohiobuckeye
 

How was he taken advantage of?There’s 2 sides of the story!

BUYER BEWARE. If you don't know what you're doing, take someone with you who does. Years ago, my wife decided to lease a new car. She knew nothing about car leasing and she almost paid $600 a month for the lease. Thankfully, she held off on the lease on the new Infinity, and I got my "lease genius" friend to help me. By the time she leased it, it was $300 a month with 15K miles a year. Know yours limits, study prices, stick to your guns or walk away.

"I never made a mistake in my life. I thought I did once, but I was wrong."

I agree.

Buying a vehicle has always been one of the most stressful things the average person does in their life, but in the last 25 years or so with the internet, the field has been leveled. In this day and age, and not trying to sound like a jerk, if you go to buy a vehicle without having done at least a few hours of internet research, knowing what model you want and having researched the dealers invoice price, you are guaranteed to pay thousands more than you need to. Always negotiate up from dealers invoice, not down from MSRP. Having said that, keep in mind if a certain model is very popular, you will not have the leverage you will have on a middling level brand's model(s).

I’m happy you were able to resolve the issue. Your friend is lucky to have you!

I would suggest, for car/truck purchase @Southeast Car Agency on NE 39th Ave in Gainesville. VERY honest, patient, and fair price. We had heard good things about them for years, and finally needed a car in 2018. They were as awesome as we were told. When we need our next car, we will go back up there, for sure. BUT, @Accu Tech Automotive on US301 in Oxford is taking such good car of my car, ans SO reasonable, it might be longer than we thought, before we have to get me another car!

I kind of vaguely recall hearing that tires filled with nitrogen would yield better gas mileage.

I agree. Car sales people are constantly going to classes and being coached on how to close the deal...keep in mind, this is what they do for a living week in and week out...they know how to do it

the average person is NEVER on a level playing field when dealing with a car sales person... add into the mix that the person is elderly and may not have done any homework and that's a 'perfect storm'

when my father-in-law retired, he sold his Toyota dealership...he always negotiated the deal for anyone in the family when it came to buying an automobile...regardless of brand

Nitrogen does not expand or contract with temperature change, the tire pressure remains constant. Expansion and contraction of regular air lowers and raises tire pressure which can affect gas mileage.

And then there's the "dealer fee" that most Florida dealers add at the bottom of the addition to try to hide it with the state fees. It seems to range from $500 to $1000 and is a Florida thing. When comparing the bottom line prices between two Florida dealers and two Ohio dealers for the identical new car, the Florida dealers were consistently higher in their on-line quotes and where they held firm. I even shared an Ohio quote I had with a Florida dealer, and the Florida dealer backed away and said they wouldn't match it. They didn't budge, or call back, so I bought the car in Ohio. I'm driving it down to The Villages this weekend. I hadn't come across this "dealer fee" trick before in other states.

A famous person (somewhere) once said: "If you make an offer to a car dealer and they accept it you paid too much!

Been there, done that. You can ALWAYS haggle a "no haggle" price and if you didn't you likely paid too much. Why do you think they don't want you to "haggle." It ain't because they are nice guys.