I went to Jenkins KIA in Ocala. They tried to rip me off really badly. I had a very hard time getting the keys back from them for the car I wanted to trade in. I didn't buy from them I walked out. Next day the dealership manager called me and wanted me to come back so he could give me his deal. I hung up the phone.

So very true

They offered her a low offer for her trade in, yes, it's sleezy, but she had two choices... take the offer or walk out the door. She made the wrong choice. She should have known the value of her trade in, before she went to the dealer. It's unfortunate but I don't see how any laws were broken.

I’ve had success on my last 3 cars using true car . Com I don’t know if there still be n business but it worked for me

Real Crime
 

The real crime was going into an auto dealership
so woefully unprepared about the auto buying
process. Sad.

Service Writers
 

I recently tooky my 2 year old car in for an oil change and tire rotation. They came up with a list that "needed" to be done, such as throttle body being cleaned, all tires be balanced with wheel alignment and maybe another thing, the total about $500. I said no, and she was "shocked", and said "you don't want those things done?" 6 months ago I had the same thing done and they said the car needed a fuel injector service done, brakes bled and something else, I said no not to do it, would have been about $500 for that if I remember right. The car only has about 40,000 miles on at this last service. They didn't even mention what they said the previous service that it needed done yet as I didn't have it done back then but came up with these new things. The car after this last service has a little vibration when approaching 75mph which didn't have before. So I loosened the lug nuts on each wheel, one wheel at a time and correctly tightened the lug nuts by using cross pattern tightening on each wheel, the vibration went away. Evidently the technician tightened one lug nut tight at a time instead of slowly tightening each lug nut using cross pattern tightening sequence. The car goes straight down the road and does not need alignment.

That is not true. I have bought 2 vehicles from a Ford dealership that has "no haggle" prices.

New Cars Here With 2 Prices
 

When we bought our new car 2 years ago what irritated me was that every dealer we went to had the normal sticker price on each car, then the little added sticker that they put on over and above the sticker price from the factory. The things added to that sticker were things such as pinstripe, floor mats, nitrogen in the tires, special wax, special seat treatment to the seats, etc. All together totalling maybe a few hundred dollars in reality. But they added 4000 to 5000 dollars to the sticker price of the car. I told them the sticker price was for example say $26,000, and each sales rep would say basically "no sir, the price is $29,800". I would say no, the price is $26,000 and then I would walk out. Total ripoff. One manager followed me out and said would you pay $28,000? They should start at the real sticker price and go down from there, not go down from this inflated sticker price.

Contract: Elder Abuse.
 

If it caused emotional duress, it is actionable and they will assist.
Good luck.
P. S. - Car dealers are so unscrupulous to everyone, generally speaking.

If you used a credit card, you can file a dispute with your credit card company.

We take all of our repairs to Sumter Tire in Wildwood. Sumter Tire is owned by old time county resident family, is scrupulously honest, does excellent work and prices it reasonably.

Not sure what you mean. I don't care what any retailer paid for an item. But, car dealers routinely want to show you a bogus invoice to make you think they are losing money when they sell you a car. I never ask for an invoice and if they give me a copy, I just hand it back to them. Some dealers even quote an invoice cost in their ads and claim they will sell you the car for less than what they paid. These invoices are a popular gimmick that don't represent the dealer's cost for the car.

The last car I bought, I made a take-it-or-leave-it offer based on the KBB.com fair value calculation, including trade-in. The sales manager came out of his office and told me that, if he sold me the car for that price, he would be losing $200. I politely told him that I didn't want him to lose money, so I would buy the car from another dealer. Within 5 minutes, he accepted my offer.

Nicely done.

Most car dealers won't accept a credit card to buy a car. They may accept a credit card for a deposit, but they will usually require you to sign a separate agreement that will prohibit you from disputing the credit card with your bank, because it will define the provisions of the payment, such as non-refundable. If you try to dispute the charge, they will claim that the credit card charge was a payment to reserve, hold, or transport the car.

Unless the car is a high demand vehicle, you can almost always totally ignore the dealer added items.