Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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Taking van from airport? Do no use groome!!!
Terrible. No Integrity. NO Service Attitude.
Unlike competitors: a) WINDOW... up to 45 minutes from time they schedule. I've never waited more than 10 minutes with competitor. b) NO CALLS... I almost missed my flight; never called; never apologized; drove my car. Competitor sends an email the night before - with adjusted time - based on schedule. The one time they were going to miss that - they called me - and - assured I'd make my flight. c) AWFUL SERVICE... ignored multiple attempts to contact them - sharing my frustration. This included emails and phone calls. d) LACK INTEGRITY... manager refused to give me his name; unbelievable! AND, they charged my credit card anyway! e) RUDE... take your worst image of Northeast - and put it on steroids. BE WARNED. The price sounds great ($19.95) - but - absolutely not worth it! |
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#2
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Another thread started by you regarding this topic.
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Identifying as Mr. Helpful |
#3
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I used them last week. Called to reconfirm the night before and someone answered the phone quickly and courteously. They arrived on time. Absolutely no issues. It's $19 folks - let's use them!
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#4
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Quote:
Last edited by Two Bills; 02-17-2020 at 11:57 AM. |
#5
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Had a great experience today, on time and courteous.
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#6
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Yo dude, let it go. I had a similar experience with the Villages Airport Van a couple of years ago, but trust me on this, bitching about it on TOV wont change anything.
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#7
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Friends used Groome last week. Everything went perfectly.
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#8
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Groome brought 6 in and took 6 back to MCO. Very happy with the service. Me a little tired from the company, cause it was freezing while they were here. But kudos to Groome for their arrival and departure
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Do not worry about things you can not change |
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