Re: Verizon Customer Service - Boo, Hiss
 

We have two services: Verizon and AT&T. The phones are more than four years old & have original batteries. We have used the phones since May in TV and while at times the "bars" indicate low/no reception, I have been always able to make a call and had but one call dropped in TV. Similarly, we have recd calls, never having a Voice Message, showing up that we had not heard ring previously.

May be it's the unit you have? Ours are old Motorola and LG units that are not fancy, aside from having picture capability. I plan to keep 'em 'till the batteries need to be replaced.

Re: Verizon Customer Service - Boo, Hiss
 

I couldn't agree more, though I'd have to say that Embarq competes well with Verizon for the most awful customer service. In all fairness, though, I'd have to say that the telephone service itself, for both companies, is generally quite good; it's when one needs customer service that one can tire of sitting and watching the grass die....

Re: Verizon Customer Service - Boo, Hiss
 

Well, since the Verizon manager never called me as promised, I switched to Vonage. Wanted to do that anyway before we come to TV so we could bring our phone number with us. We'll see how this works out.