Pairadocs |
03-21-2024 09:03 PM |
Quote:
Originally Posted by Arlington2
(Post 2313658)
Walmart seems to have a very odd business plan trying their hardest to alienate customers. First self check out itself was an affront, then inadequate space for the merchanise at check out, then competing with the walmart staff with their large carts hogging the aisles fulfilling online orders and now extra charge for using the self checkout . I think they must be trying to push us out of the store and into online ordering.
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It may "seem" like that to some of us, but a wildly successful business like WM sure doesn't have a track record of mistakes or misjudgments. I would make a considerable bet that ALL of the variables were put into a matrix and MBA"s covered every possible result: drop in weekly/monthly sales, social media "screaming", people vowing to never step foot in a WM again, and some keep the vow, for 3 months, 6 months, and the initial drop in sales is quickly recovered (like the number of people who vowed to never buy Anheuser Busch again) PLUS a bonus of a billion, maybe more, when those same people give in and buy a card that allows them the quick in and out for about $8 a month. Don't think that all of our outrage, and "vows" was not "baked into the cake" from the beginning of this revenue enhancing plan ! Who would ever have thought it was a "brilliant idea" when they sat around in the board room of Costco, B.J.'s, Sam's club and said, "Let's CHARGE people for the privilege of coming into our store instead of having to beg customers; we can simply tell them it's a "club". Often we look only through out own bank of experiences and circumstances, but most corporations see the "big picture". Guess we'll see soon !
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