Don't buy new GPS App

Don't buy new GPS App

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Don't buy new GPS App
  #1  
Old 03-05-2019, 03:06 PM
Sherlybop Sherlybop is offline
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Default Don't buy new GPS App

GPS App does not work. Customer support does not respond. Should have a phone to you can call
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  #2  
Old 03-05-2019, 03:12 PM
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Villages GPS Villages GPS is offline
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Location: The Villages, Florida
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Quote:
Originally Posted by Sherlybop View Post
GPS App does not work. Customer support does not respond. Should have a phone to you can call
Hi Sherlybop,

We have responded to all emails. If you sent us an email from the app, we haven't received it. There could be a delay and we will look into that.

If you can please email me at VillagesGPS@gmail.com
I will get you up and running.
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Thank you for your support,
www.VillagesGPS.com


Here is the FAQ section on our site to help common questions that we are updating all the time:
http://villagesgps.com/faq
Or you can email us anything else at:
VillagesGPS@gmail.com

We are here for you!!!
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  #3  
Old 03-05-2019, 03:23 PM
retiredguy123 retiredguy123 is offline
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I have 3 probably stupid questions. Why does the free app get better reviews than the one that costs $6.99? Do you really need to charge $6.99? And, why not just provide the app for free? I can get directions to almost anywhere in the country for free using Google Maps.
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  #4  
Old 03-05-2019, 03:57 PM
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Villages GPS Villages GPS is offline
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Quote:
Originally Posted by retiredguy123 View Post
I have 3 probably stupid questions. Why does the free app get better reviews than the one that costs $6.99? Do you really need to charge $6.99? And, why not just provide the app for free? I can get directions to almost anywhere in the country for free using Google Maps.
Hi and Thank you for your questions.

Just so you know...We are Villagers like yourself.

We started this back in 2012 because all there was back then is a paper map and holding it while driving was impossible. It was released in 2013.

So... we decided to make an app... it cost a small fortune to make it because we don't code and aren't developers. As The Villages grows, we have to continuously update the app and bugs, unfortunately, do happen. Technology can be a huge pain and we have had our share of issues.

We just wanted to help Villagers like ourselves from getting lost.

Why isn't it free you ask? Why doesn't the developer give us all our houses for free? Why didn't work your job for free lol ;-)

We are talking about $6.99 and all the free updates for the life of your device on whatever app store you bought it on.

The truth of the matter is... it is an ongoing cost and we put everything back into the app. We still have a real job even though we do live here. If you look at all of the updates we have done, you can see we haven't rested and always try our best to improve the app.

If ANYONE reading this is having an issue with the app, Please contact us at VillagesGPS@gmail.com and we will get you back up and running.
__________________
Thank you for your support,
www.VillagesGPS.com


Here is the FAQ section on our site to help common questions that we are updating all the time:
http://villagesgps.com/faq
Or you can email us anything else at:
VillagesGPS@gmail.com

We are here for you!!!
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  #5  
Old 03-05-2019, 04:06 PM
retiredguy123 retiredguy123 is offline
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Thank you. I was just curious, and I think others are also.
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  #6  
Old 03-05-2019, 05:34 PM
Bogie Shooter Bogie Shooter is online now
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It read like more than just being curious.
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“Only truth and transparency can guarantee freedom”, John McCain
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  #7  
Old 03-05-2019, 05:51 PM
Blessed2BNTV Blessed2BNTV is offline
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I have enjoyed the app and found it helpful.
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  #8  
Old 03-05-2019, 06:29 PM
Sherlybop Sherlybop is offline
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The question was sent from my laptop, the App will not o[en on my phone. I have sent 2 emails so far and no response
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  #9  
Old 03-05-2019, 06:38 PM
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Villages GPS Villages GPS is offline
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Quote:
Originally Posted by Sherlybop View Post
The question was sent from my laptop, the App will not o[en on my phone. I have sent 2 emails so far and no response
Hi again Sherlybop...

I responded above.

Please send us an email at VillagesGPS@gmail.com so we can get you up and running.
__________________
Thank you for your support,
www.VillagesGPS.com


Here is the FAQ section on our site to help common questions that we are updating all the time:
http://villagesgps.com/faq
Or you can email us anything else at:
VillagesGPS@gmail.com

We are here for you!!!
Reply With Quote
  #10  
Old 03-05-2019, 07:46 PM
Sherlybop Sherlybop is offline
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Join Date: Jul 2017
Posts: 3
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Please send a phone number so people can call for support help
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