[Marway12]

App down..tried to delete and re install..no luck..

Sent email to support..no answer..

Wayne Babor

[kansasr]

Originally Posted by Marway12

App down..tried to delete and re install..no luck..

Sent email to support..no answer..

Wayne Babor

It's working fine for me.

[Villages GPS]

Originally Posted by Marway12

App down..tried to delete and re install..no luck..

Sent email to support..no answer..

Wayne Babor

Hi Wayne, sorry, we haven't received any emails from you. We checked our spam file as well.

The app is working fine. Here are some steps you can take to try and fix any issues:

1. Turn off and back on your phone and try again.
2. Try closing the app, turning off the WiFi on your phone, then try the app again.
3. Delete the app and reinstall it again… when you open the app, click Ok or Allow to any popups.
4. If you are trying the app inside of your home, try it outside away from your home. Sometimes there can be interference inside.
5. If your phone has a VPN activated, it won’t work. Please disarm that and try again.

Let us know by sending us an email at villagesgps@gmail.com

Best Regards,
Villages GPS Team

[MrFlorida]

Mine works.

[brewbob]

Also not working for me for last 2-3 days. Tried all the suggested things to fix without a fix. Im running android 12. App opens and runs ok. I select a favorite location and select Directions by cart...all looks ok. When I click Start, the map loads for a flash then app jumps to the Home screen.

Bob

[Villages GPS]

Originally Posted by brewbob

Also not working for me for last 2-3 days. Tried all the suggested things to fix without a fix. Im running android 12. App opens and runs ok. I select a favorite location and select Directions by cart...all looks ok. When I click Start, the map loads for a flash then app jumps to the Home screen.

Bob

Hey Android users.

We know that some of you are having trouble with our app on certain types of phones.

Not all Android users are having issues and are telling us it works fine.

Our developers are working on a fix as quickly as possible, and we'll let you know as soon as it's available.

We really don't want those of you affected to get lost... So in the meantime, we suggest using the Developers App.

We apologize for the inconvenience, and we appreciate your patience.

Villages GPS Team

[RichR.]

Originally Posted by Villages GPS

Hey Android users.

We know that some of you are having trouble with our app on certain types of phones.

Not all Android users are having issues and are telling us it works fine.

Our developers are working on a fix as quickly as possible, and we'll let you know as soon as it's available.

We really don't want those of you affected to get lost... So in the meantime, we suggest using the Developers App.

We apologize for the inconvenience, and we appreciate your patience.

Villages GPS Team

Developers APP?

[JMintzer]

Originally Posted by RichR.

Developers APP?

Yes. The Villages has a free App (it's a green square with a big white "V" in "villages font...)

It has info on clubs, restaurants, golf courses, etc, and a navigation app...

The one having problems is the "Pay App" that costs something like $7.99.

Many Villagers prefer the "pay app" over the free one... I have both on my phone...

[RichR.]

Originally Posted by JMintzer

Yes. The Villages has a free App (it's a green square with a big white "V" in "villages font...)

It has info on clubs, restaurants, golf courses, etc, and a navigation app...

The one having problems is the "Pay App" that costs something like $7.99.

Many Villagers prefer the "pay app" over the free one... I have both on my phone...

Yes, I have the free app as well but do not believe that is the "Developers App"
I also prefer the paid for app over the free one. When it works of coarse.

[JMintzer]

Originally Posted by RichR.

Yes, I have the free app as well but do not believe that is the "Developers App"
I also prefer the paid for app over the free one. When it works of coarse.

Well, the "Free" app is put out by "The Developer", using TV Logo, so...

The "Pay App" uses a Compass as it's logo...

[RichR.]

Well......going on over a week now that it has been down. No answer to emails sent in and no signs of a fix?

[Villages GPS]

Originally Posted by RichR.

Well,......going on over a week now that it has been down. No answer to emails sent in and no signs of a fix?

Hi RichR,
Just so you know, we received your email at 6:24 this morning and replied back at 9:03. Please let me know if you didn't receive it for some reason.

For anyone reading this... Our Facebook Page got hacked months ago, and we cannot reply to anyone there.

The best way to contact us is to email us at villagesgps@gmail.com. We always reply.

Regarding the Android issues... we have to replace all of our code due to changes related to the Play Store's changes. Our developers have been working day and night for a week. It is a ton of code to do.

We are hoping it will be ready by Monday.

We will send a message here on TOTV and send those of you who emailed us as soon as it's done.

Trust me; we want everyone to be as happy as possible. We are just a couple of Villagers trying our best.

Again... We are sorry for the inconvenience.
Villages GPS Team

[Maker]

Originally Posted by Villages GPS

For anyone reading this... Our Facebook Page got hacked months ago, and we cannot reply to anyone there.

Create a new facebook page?
Link to it in this forum. Mention the old page got hacked in the about info.

[RichR.]

Originally Posted by Villages GPS

Hi RichR,
Just so you know, we received your email at 6:24 this morning and replied back at 9:03. Please let me know if you didn't receive it for some reason.

For anyone reading this... Our Facebook Page got hacked months ago, and we cannot reply to anyone there.

The best way to contact us is to email us at villagesgps@gmail.com. We always reply.

Regarding the Android issues... we have to replace all of our code due to changes related to the Play Store's changes. Our developers have been working day and night for a week. It is a ton of code to do.

We are hoping it will be ready by Monday.

We will send a message here on TOTV and send those of you who emailed us as soon as it's done.

Trust me; we want everyone to be as happy as possible. We are just a couple of Villagers trying our best.

Again... We are sorry for the inconvenience.
Villages GPS Team

Yes, I am well aware you responded to my email quickly yesterday. However, the 1st email that was sent to you on 9/3 at 5:17am was not/has not been answered. I know, you checked all your folders and no email was received, blah, blah, blah, I got it. Im over it now and would just like to see a working app again. Appreciate all the hard work in getting it up and running again.

[Villages GPS]

Villages GPS 5.1 is now available!

Head to the Play Store to download the latest version.

Some users may receive the update automatically.
To check if you have the latest version, open the app, tap More Info, and then App Version.
How to update your app:

Open the Google Play Store app.
Tap the profile icon in the top right corner.
Tap Manage apps & device.
Tap Updates available.
Tap Update next to the app you want to update.

We apologize for the delay in releasing this update, and we appreciate your continued support!

Best regards,

Villages GPS Team