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Discount Garage Doors
  #1  
Old 06-05-2014, 06:54 PM
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Default Discount Garage Doors

Discount Garage Doors

Discount Garage Doors Inc. has specialized in repairing and restoring residential garage doors and openers for over a decade. We know a new garage door isn't in most homeowner's budgets, and that many homeowners simply want quality, affordable garage door repairs as quickly as possible so they can get out of the garage and on with their day. Thats why our Master Technicians are equipped with fully stocked trucks, so they can get you out and on your way in one trip. So call now and GET OUT TODAY!

GARAGE DOOR SERVICES
Garage Door Opener Repairs and Installation
Broken Garage Door Springs
Garage Door Off-Track
Garage Door Torsion Cables Off
Garage Door Remotes, Keypads and Accessories
Garage Door Hurricane Reinforcement Kits
New Garage Door Installations
Noisy Garage Doors Silenced

Call us today to schedule a FREE estimate!
352-350-1399

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  #2  
Old 10-21-2014, 03:12 PM
jcataw jcataw is offline
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On Sunday, October 19, at 10:30 am, I placed a service call with Discount Garage Doors. The servIce technician was scheduled to come that afternoon between 3-5. That afternoon around 4:00 Discount Garage Doors called again to say that the service technician was having truck problems and would not be able to keep the appointment.
I was advised that if I wanted to keep the service call active I could have someone out on Monday between 12-3. The service technician showed up at 3:30pm.
Because of this delay in service I was told by the dispatcher that there would be no charge for the service call.
The technician arrived and replaced both cables charging me $88 for the cables and an additional $185 to "reset the door" for a total charge of $273. This was our free (?) service call. This whole operation took less than one hour.
While the service technician was here he mentioned to me that at some point in time the springs should be changed and that the springs they used were much better than the average springs used by other companies. The cost for this job would be around $850.
The technician also said the reason why I was having a problem was because of the screen door I had installed over 6 years ago.
The service technician left without even verifying that the doors worked properly.
The next morning we tried to close the door with a remote and it would not close. I placed another service call Monday morning and was advised by the dispatcher that the service technician had noted that some parts might need to be changed: i.e. springs, and if that was the problem I would have to pay for the service call. About an hour after this service call was placed I got a telephone call from the service technician that repaired the door yesterday. He told me that chances were that either the springs would have to be replaced or the drive unit would need to be replaced with a different style.
Time and time again the service technician kept telling me that my problems were caused by the screen door that had been installed years ago. Up until this point we had no problems with compatibility. So I called RETRACTABLE GARAGE SCREEN DOORS, who had originally installed the screen door, and asked them if it was possible that the screen door could be causing these problems and they said they would stop over and look at things. Two hours later they arrived. The service technician made one adjustment to our garage door drive unit which took 10 minutes and the problem was solved. If I had known RETRACTABLE GARAGE SCREEN DOORS worked on all garage door types I would have called them first because of the good experiences I have had with them In the past.
So the moral of the story is: If you have a problem with your garage doors (screen or normal door), do yourself a favor and call Retractable.
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  #3  
Old 12-18-2015, 08:42 PM
wyatt1963 wyatt1963 is offline
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Location: Tierra Del Sol South
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update:
apparently the "service technicians" are on commission. They told me I needed more than what was actually broken (1 spring) They disassembled both my springs then gave us a price (thinking we would relent and use them on the spot) They actually took some of the hardware without our knowledge when we declined their proposal.
I had to have another company fix it. Luckily they had all the missing hardware on their truck with no extra charge.
Try Thumper Screen doors they work on the mechanical parts of the screen and garage doors. They are owned by Cook Aluminum in Ocala and are fast, friendly and very fair.
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  #4  
Old 12-19-2015, 08:19 AM
Bogie Shooter Bogie Shooter is offline
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They told me I needed new rollers................not.
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The further a society drifts from truth the more it will hate those who speak it. George Orwell.
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  #5  
Old 07-07-2016, 06:52 AM
BoSox59 BoSox59 is offline
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I called last night at 4:30 for a broken spring thinking they wouldn't be here until Thursday morning. Was pleasantly surprised they were able to have someone out within an hour! Brian showed up, looked over my door and gave me a price for two new springs. $235 installed. After he took it apart he found a plastic bushing that was installed and presented it to me along with a price to change it to a steel bearing instead. I agreed with his assessment and had him change the part. I was up and running in less than 45 minutes! I was extremely happy with my experience with Discount Garage Doors. Definitely will recommend.
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  #6  
Old 07-07-2016, 07:24 AM
billybye billybye is offline
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Location: Village of Santiago
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Biggest ripoff in the business. Got me for a $35 call for estimate, but not the $800 repair they quoted that cost $160 with someone else.
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  #7  
Old 07-07-2016, 09:30 AM
Jima64 Jima64 is offline
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Sounds like a nice warm company preying on unsuspecting older people. Fortunately for me my first job out of the navy was a brief 4 months learning to install and maintain residential doors before moving on the school. so many scams. springs last for years and years with some cleaning and wiping with oil. Neverr, ever pay that kind of money for spring replacement.
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