Shutter Professionals

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  #13  
Old 01-11-2016, 06:00 PM
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Default Shutter Professionals

Shutter Professionals
Plantation Shutter Experts

Central Florida's largest and Top Rated Plantation Shutter Company.
All brands and styles available, Best Quality- Best Pricing
Guaranteed.
Lifetime Warranty on all shutters we sell. Free In-Home estimates.


CLICK HERE FOR WEBSITE

Call For Free Estimates:
352-587-7107
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Last edited by Ad poster; 09-17-2018 at 02:16 PM.
  #12  
Old 08-01-2022, 09:30 AM
Raymtm@comcast.net Raymtm@comcast.net is offline
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Angry Not Happy with Shutter Professionals

We had our entire house outfitted with shutters from Shutter Professionals in July 2019. This past May we noticed that the paint is peeling on the blades of 3 shutters. We called the office and were told to text pictures of the damage. We didn’t hear anything for a week so we texted the office again and was told that “the owners” would be reminded. That was on May 16th. On June 6th we emailed the office detailing the problem again and the fact that we had never received a response from “the owners”. A Nathan Swartz (“owner”) responded and apologized for not getting back to us. But his response was simply that “We have already made an order for new louvers.” Not sure what that means so I asked Mr. Swartz for an estimate of when the repair would actually be made. No response. I asked Mr. Swartz again on June 13th. No response. I asked Mr. Swartz again on June 20. No response. On June 26th we notified Shutter Professionals that we were filing a complaint with the Better Business Bureau and Florida Consumer Protection Agency. We quickly received a call from Shutter Professionals apologizing for the delay and admitting that they had failed to place the order for the replacement louvres, but that they would be ordered that day and the repairs would be made in 4 weeks. After four weeks we emailed the office again and asked for a status report. Incredibly we were told that, once again the order for the repair parts had not been placed but would be taken care of that day. We asked for a repair date and got no response. We doubt that Shutter Professionals has any intention of honoring their warrantee.
This is disappointing. We purchased from Shutter Professionals because we found good reviews on Talk of The Villages, Yelp and other social media platforms. And because of their “No Questions Asked Lifetime Warranty”. But it seems we will now have to file complaints with the Better Business Bureau, and Florida Consumer Protection and hope we can get a meaningful response from Shutter Professionals through them. We would not recommend Shutter Professionals due to this lack of response to a basic problem which they admit is covered under their warrantee.

Ray M.
The Villages, FL
  #11  
Old 12-17-2021, 07:03 AM
MRose16 MRose16 is offline
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We purchased our shutters 5 years ago and are still pleased. Good product that lives up to the sales pitch.
  #10  
Old 09-12-2019, 01:45 PM
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unfortunately we only do interior shutters
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  #9  
Old 09-09-2019, 05:12 PM
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Do you do outdoor shutters? Decorative?
  #8  
Old 09-09-2019, 02:49 PM
Billages Billages is offline
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These guys are great! Terrific product and service!
  #7  
Old 03-29-2019, 01:15 PM
ladyartist ladyartist is offline
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Default Shutter Professionals.

Great company and a fantastic product. They are very professional and answered all the questions we had. We ordered the plantation shutters and they were made to fit our windows. Well worth the wait for a professional job and the best price around for the great quality.
  #6  
Old 02-10-2019, 11:37 AM
dlhall53 dlhall53 is offline
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Outstanding company to do business with. Great people, excellent product, and excellent workmanship.
Thanks for a job well done.
  #5  
Old 12-15-2018, 09:58 AM
Sailor Girl Sailor Girl is offline
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Default Shutter Professionals

Great salesman. Great product. Great installation. Great warranty.
  #4  
Old 09-24-2018, 09:40 AM
tsoifer@mac.com tsoifer@mac.com is offline
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Had our new shutters installed. Everything came out perfectly! Highly recommend these guys.
  #3  
Old 05-29-2018, 06:19 PM
lasforeman lasforeman is offline
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Was very happy with the service and quality of the product. We are very happy with our new plantation Shutters.
  #2  
Old 10-24-2017, 09:12 PM
jamougel jamougel is offline
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wonderful company, top notch service and quality and pricing, definitely the one to use
  #1  
Old 06-15-2016, 07:36 PM
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SUMMER SALE!!
FREE REAR TILT!! (10-15% savings)
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