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Old 02-02-2015, 12:31 PM
tssdad1 tssdad1 is offline
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Default warranty department
Hi, I've been reading TOTV as much as I can about the Warranty Department. Most people have good comments for them. I wish I could say the same. As a new homeowner, we turned in our homeowner's checklist for repairs that are covered under warranty. We turned in our list about Dec. 10 and we still have open items. It is now Feb 2. Is this normal? That is almost 2 months. It seems that warranty is not following up with the contractors to get repairs done timely. The entire process of the new homeowner's checklist needs a good review. I would much prefer to deal with the contractors directly, imho. Any thoughts?

thanks for your opinions,