[redwitch]

You never know what is going on in someone's personal life. They could be in pain. They could have someone ill in their home. Someone could have just hurt their feelings. They could just be natural grouches. So, I always try to cut people who are being unkind some slack. I try to say something nice or humorous to them. Sometimes it works and they relax a little. Returning kindness to bad behavior seems to solve many issues. Otherwise, I try to make whomever they were berating know it was the grouch, not them, who was the problem, feel sorry for the grouch and go on my merry way. Some things really aren't worth the worry.