Quote:
Originally Posted by F16 1UB
When I go to print something from my laptop, my printer says it's offline. Visually check printer & it says connected. Have removed & reinstalled in laptop with same results. Looked up status & checked and unchecked off line box....same results. We've used this printer for 2 years & it's always been problematic but never this long.... Tried from different laptops & IPad that used to work....nuttin... HP5500 series...... HELP!!
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I would start by reinstalling the driver. Whenever I have printer issues that is the first thing I do. It will probably install a new one and when you look at the list you will have two (one will say copy). When you print select the one that says copy of. I recently had issues and this fixed mine. Hope this helps.