We have the Roomba 650 and a huge Golden Retriever. You wouldn't believe the amount of dog hair this thing picks up. Before we got the Roomba I used to think they were a toy. Definitely not a toy! Ten months into the year warranty the Roomba wouldn't change directions properly when hitting an obstacle. Customer support had me do a few tests then sent me a brand new Roomba without even asking for a credit card. They only asked to return the broken Roomba in the box the new one came in, all prepaid! The new one only took a couple of days to arrive. You can't ask for better customer support than that!
|