Quote:
Originally Posted by ekars1
The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...
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Did you call THEM first or did you call warranty first?
Always call warranty first. They are the ones holding the cards.