Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Shattered round room window (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/shattered-round-room-window-154619/)

ekars1 05-25-2015 11:31 AM
Shattered round room window
 
1 Attachment(s)
The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

graciegirl 05-25-2015 11:35 AM
Quote:
Originally Posted by ekars1 (Post 1065150)
The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

Did you call THEM first or did you call warranty first?

Always call warranty first. They are the ones holding the cards.

dirtbanker 05-25-2015 12:10 PM
Quote:
Originally Posted by ekars1 (Post 1065150)
Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty.
I would assume the glass is under warranty for a set period of time, unless you did something to alter (window film) or abuse (impact) the glass it would be covered. There appears to be no indication of impact on the broken pane (impact would result in spiderweb pattern of breakage, outward from impact point). You might want to look up (google) "spontaneous glass breakage" so you are versed when the inspector stops by.

ekars1 05-25-2015 12:42 PM
Shattered round room window
 
The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

gap2415 05-25-2015 02:28 PM
Yikes...no

CFrance 05-25-2015 02:49 PM
Picture? What is a round room? (Don't answer that, Bogie...)

dbussone 05-25-2015 03:24 PM
Quote:
Originally Posted by CFrance (Post 1065252)
Picture? What is a round room? (Don't answer that, Bogie...)

I think the OP said "round room bottom." Not sure what that is. However some designer homes appear to have a round room out front.

asianthree 05-25-2015 03:56 PM
Quote:
Originally Posted by dbussone (Post 1065270)
I think the OP said "round room bottom." Not sure what that is. However some designer homes appear to have a round room out front.
Like a bay window?

dbussone 05-25-2015 03:59 PM
Quote:
Originally Posted by asianthree (Post 1065288)
Like a bay window?

I think that is probably a good guess.

cquick 05-26-2015 08:39 AM
Quote:
Originally Posted by ekars1 (Post 1065191)
The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...
I don't see a photo of the window. which model has a round room?

dbussone 05-26-2015 09:12 AM
Shattered round room window
 
Quote:
Originally Posted by cquick (Post 1065535)
I don't see a photo of the window. which model has a round room?
Some Begonias have a bay window. The OP has not been back to clarify the post.

DougB 05-26-2015 09:28 AM
Quote:
Originally Posted by dbussone (Post 1065550)
Some Begonias have a bay window. The OP has not been back to clarify the post.
Maybe the OP will clarify when he/she gets aROUND to it?

CFrance 05-26-2015 09:53 AM
Quote:
Originally Posted by DougB (Post 1065555)
Maybe the OP will clarify when he/she gets aROUND to it?
Shouldn't that be a round tuit?:jester:

dbussone 05-26-2015 09:54 AM
Quote:
Originally Posted by CFrance (Post 1065569)
Shouldn't that be a round tuit?:jester:
Stop being obtuse.

Blessed2BNTV 05-26-2015 10:35 AM
Had that happen in my office in Atlanta. Yes it was a flaw in the window and it was replaced at no charge. Building was 8 years old.


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