It’s the idea of a run around. Home warranty says that you must contact the builder for help. The builder seems to have an excuse.
I believe that the builder was originally correct in telling me that gutters are usually not required or needed on a Florida house. As this one location causes a tremendous amount of runoff during heavy rains, I am not sure that gutters can contain the flow even though he now says I need gutters. Some type of ground cover or cement pad needs to be constructed to prevent erosion at ground level from this stream of water. Poor design/planning or it’s raining too hard?
Don’t tell me gutters aren’t needed only to say later they are when an issue occurs.
I will give Home warranty a 9 and the builder a 2!
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