Quote:
Originally Posted by dbussone
Yes, both are part of the Central FL Health Alliance. My educated guess is that any differences would be related to management at the two individual campuses. System management should be responsible for coordinating the use of common practices and processes, after researching and identifying best practices.
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I had a horrendous experience at Leesburg Hospital. Again, once I saw my doctor every thing was fine. He took excellent care of me but the support staff, again, had no interest in giving me any information or letting me know what was happening.
I was sen there by my primary care who called a specialist down there to have me evaluated. I was told to go to the desk and tell them that Dr. so and so was waiting for me. They had an ER doc examine me and admitted me. I explained over and over that I was supposed to see Dr so and so but they kept telling me that he was busy.
I finally met him the next day in the operating room. He told me that no one told him that I had arrived the day before. In fact, he called my primary care doc and told him that I hadn't shown up.
When I saw my primary care for a check up a few days later he told me that the specialist that had done my surgery was very sorry and embarrassed about the whole situation
In Boston, I found the staffs to be outstanding. They were always aware of situation and knew how to get the job done correctly. I don't know why they can't find decent people down here.