Sorry you had such mediocre service, Doc. I am wondering if the Sunday Buffets are more like a Sunday Brunch and get started later, like 10-2.
If that is the case, you should have been informed that you were a bit early and given info as to what time to expect the buffet to be ready.
In any event it sounds like very poor customer service, which results in poor PR for the restaurant. You would expect managers to understand that. Communication is the first function of good management.
Thanks for sharing your experience. Hope the rest of your Valentine's Day has been good enough to make up for the start of the day!
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