Hey Kwachowski-by the time this thread winds down,someone will be saying this was your fault or saying why are you so fussy or bringing up how when they went to Katie Belle's that everything was perfect-they'll say since their experience was so good,you must have done something wrong and are to blame-and as far as what the manager says,how does whatever the manager says change your bad experience-the standard response on here "what did the manager say?"
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