Talk of The Villages Florida - View Single Post - How to lose customers
Thread: How to lose customers
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Old 02-23-2016, 06:29 PM
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dbussone dbussone is offline
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Quote:
Originally Posted by socrafty View Post
Before blaming the "UPS Store" and giving them a bad rap, I think the store you may be talking about is Village Pack 'n Ship. The UPS store is on Bella Cruz by the Publix.

There is also a UPS Store to the right of Winn Dixie in Pinellas Plaza. I use them regularly and have been very pleased with their service. This past Saturday I got there 6 minutes after they closed. Still, they opened the door, took my package and apologized that it would not go out until Monday.

Now that is customer service IMO.
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