Quote:
Originally Posted by NotGolfer
There always seems to be complaints on TOTV re: our hospital. When those occur, I wonder how many call AND write to the administration. I would think given that...perhaps if everyone did this they'd make efforts to rectify the issues. As dbusonne said (he's an expert given his career with hospitals) some of this occurs due to "high season" and not having adequate staffing. It's NOT just here in T.V. but throughout Florida (and I've heard in Arizona as well) due to all the seasonal people who come here to enjoy the weather and all it has to offer. As our community has grown and continues to grow...it will be jammed/slammed. Too many people also use the ER for medical issues that an Urgent Care can handle. IF you don't have a primary doctor set up here (many seasonals do not) that also plays into the issue as well. Then consider our hospital is a "regional" one so it's not just villagers who are using the facility.
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notgolfer: Perhaps you are correct and it certainly is good counsel. However one wonders given the ubiquitous and long standing nature of this problem that it has been allowed to continue. Even on TOTV there have been posts from medical people who work a The Villages Hosiptal.
another issue you addressed is people going to the ER when they should b at an Urgent Care Unit. My thoughts go to the old adage "he who doctors himself has a fool for a patient". A sick person often doesn't know what's wrong or has the clear mind to think it through. all they know is they hurt and they need help and relief.
so back to the Urgent Care. If I where a Hospital Administrator my goal would be to immediately triage keeping ER patents and guiding the Urgent Care people to our newly built Urgent are unit at this hospital.
What has me puzzled, and again its an admin issue in my mind, is why would a Hospital just continue doing the same thing and expecting different results. The model they have doesn't work
I am not being judgmental here and on a personal note have great affection and respect for the nursing discipline given my past medical experiences with them. They are angels of mercy
Personal Best Regards: