It's happened to us too. You know about the water because the dryer quits drying the clothes. We thought it needed to be cleaned and called someone to do it. He found the water in the dryer hose, trapped in the bottom of the U of the hose.
Warranty and the roofer and the plumber went round and round about this for over a year, blaming each other. Finally we implored Warranty to intervene more vigorously, and somebody came out and repositioned the vent. I can't remember if it was the roofer of the plumber, but now we have no problem.
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It's harder to hate close up.
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