Same thing happened at the Charlie Daniels band concert, it was so bad that even on songs I knew the words I could not completely understand Charlie Daniels. I also complained, and while I did not get any refund, I thought I did get to the responsible people.
The staff need to do a sound check before the performance, as I think this would solve a lot of the problems.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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