Quote:
Originally Posted by baileysdad
Village Transportation - stay away !!!
Had trip to Orlando for family guest. Taxi pick up @ 4:45 for 8am flight. Booked on 5:30 shuttle. Taxi RIGHT ON TIME , dropped off at Lake Sumter. waiting for bus. Called " HOT LINE" several times ...only to be HUNG UP ON. Finally one of the taxi drivers took it upon themselves to take 8 unhappy customers to airport. Missed flight...had to buy new ticket. Time to let them know how HAPPY we are with them and the HOTLINE !!!!
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"Booked" using their automated phone service. Called to confirm twice. No response. No return call. No confirmation.
Made other arrangements to ensure airport arrival. The day of the supposed service Villages Transportation called us to ask where we were! Um, why would we be with the Villages Transportation? We had never received any word from them prior to this phone call. Totally unprofessional...sorry you had a bad experience, too.
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