Yes, AHayward, there are three different companies. Villages Transportation has a regular schedule running to and from MCO. They pick up and drop off only at Lake Sumter Landing. If you don't have a way to get to Sumter you can call for a taxi pick up at your door and drop you at Lake Sumter to catch the shuttle at extra cost. The OP's complaint was that the taxi was on time to pick up their passengers but the bus wasn't at Sumter to deliver them to the airport.
Village Airport Van is a shared-ride shuttle that picks up and drops off at your door. You call and talk to someone to make a reservation. We like to take them from MCO to home 'cause the flight doesn't have to arrive at MCO on time to catch a van. If you live in the southern part of TV it makes more sense because they drop those residents off first.
Signature Van is a new service. I'm not familiar with how it works, so maybe someone else knows.
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