Quote:
Originally Posted by JoMar
One of the disappointments for us was the lack of the locally owned appliance stores.
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The last time I purchased appliances from a local guy was 30 years ago. When the delivery was complete I asked them to take the boxes after I tipped them. They said there was no room in the truck for the boxes that the appliances came in. Well, today I wouldn't allow that to happen. I was a nicer guy then, today not so much.
So, 6 years forward I went back for new appliances because we bought a new house. I asked the owner to make sure they take the boxes this time. He replied, we can't. I walked out and he lost a customer.
I've had too many bad experiences with the small local guy. Now I go national retailer only.