[twoplanekid]

I finally received this letter from home Warranty after refusing to pay the $85 to Tri County Landscapes for inspection of yard for drainage. Tri County was called on 4/6/16 because Warranty would do nothing until Tri County did their thing. I suppose I should be pleased that home Warranty finally did respond after Tri County’s urging. The letter is dated 8/4/16 and the visit to our house was in June as I was back in Ohio all of July.

“Thank you for the opportunity to visit with you last month to inspect your concerns about drainage. Our investigation confirms that the grading of your property is consistent with the Master Grading Plan. The Villages cannot offer warranty service for diminished turf health in the swale areas as this is the responsibility of the homeowner or his/her lawn maintenance company.

I am enclosing the Empire Turf Owner’s Guide that may offer some helpful suggestions on maintaining turf in these moisture prone areas. Thank you for your inquiry.

Ronald G. Hess
Project Manager”

The Tri County person didn’t feel that gutters would solve the problem. When talking to Mr. Hess during his look see, he observed areas that were not draining. I would be happy to replace the grass at my cost if they correct the drainage. Maybe I should ask to see the paperwork of his investigation to help me find answers to prevent moisture prone areas. What are your suggestions?