Check with HP, it is possible that you will need a special HP cable due to a physical constraint between the cable and the case. I have had this happen to me with different cables on various pieces of computer equipment. I suspect that the cable is not fully seated, since you indicste that you can still jiggle it. All of the equipment I have with these cables, they fit very snuggly.
Hope this helps.
__________________
Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
|