Home Depot brought the wrong color Washer & Dryer to us 2 weeks ago on friday. No call from the store, the independent delivery company tried to cover their tracks by not letting Home Depot know of their mistake. The deal in this case was to good to consider going anywhere else. I let Home Depot know about the situation after the correct delivery was completed. All of these companies are more or less the same. It's just a process. Trust nobody. Communication is poor all over.
They included 2 years free financing. They had the nerve to send the first bill before the wrong order showed up. This started the clock on the two year timeframe and had us paying the tab before we saw the meal. Worth the wait in the end but very disappointing just like your case.
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