Talk of The Villages Florida - View Single Post - Comcast Telephone Service issue
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Old 11-01-2016, 03:51 PM
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Quote:
Originally Posted by LitespeedRider View Post
That is not exactly correct. Comcast is having issues with QoS on and IP Priority. The fact is, ALL local to our area Comcast calls are routed (via IP) out of Colorado. Simplest solution for end users is to get their own Cable modem and their own (voice) service. Then with the right devices you can give 802.x priority to voice traffic.

This is EVEN MORE IMPORTANT for people with "POTS" (Plain Old Telephone System) lines for their CPAP, Pacemakers, LifeAlert and any other system that requires dial tone.

If your life depends on your dial tone - DO NOT use Comcast.
NO, the best solution would be that Comcast fixes the problem and the customers get what they are paying for. So let Comcast know your displeasure.