Quote:
Originally Posted by Polar Bear
Yep. Don't over-complicate.
If you want to try other systems, that's cool. But the SIMPLEST solution to the problem described by the OP is exactly what birdawg says.
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And keep Comcast on speed dial. Oddly, they farm out all of their local work to a company called RWL Communications who has an office in Leesburg (their trucks say Comcast on the door). You can call them over and over and over...or, save money and simply get your own device (and oddly it also works reliably).
Too bad Comcast is not regulated by the FCC like the common carriers are (ATT, CenturyLink and other CLEC's). THEN and only then would the OP have ground to stand on, but right in the contract with Comcast there simply is no SLA, no promises and simply - they dont care because they dont have to.