Disappointed in Trojan Batteries
Less than two years ago I had six Ranger batteries in stall in my Club Car at the cost of about $1,200.
I was told at the time that I would be able to go 50-60 miles on a charge and that under normal use the batteries would last four to five years.
The batteries came with an 18 month warranty.
About four months ago I noticed that I was not getting the mileage I should so I checked the specific gravity of the batteries. I found that one battery had one dead cell. I called Battery Boys who installed the batteries and they told me that the warranty had expired a month before.
I was not happy, but I figured these things happen. I had them install a new battery for $200. When the tech installed them he suggested that if I have any more problems I get in touch with Trojan. He gave me the impression that this was not uncommon and to expect more trouble.
I contacted Trojan about the one battery not asking for anything and got a run around. They told me that along with properly watering the batteries, which I do religiously, I should also check the specific gravity once a month.
I'm not sure how this is going to prevent anything, but the next month I checked and found two dead cells one in each of two batteries.
I've been e-mailing back and forth with Trojan and all they'll say is they can't do anything because they are past warranty. What I asked for was a partial credit on the new batteries that I'm going to have to buy.The company suggested that I contact their Master Distributor to see if they can do anything.
I realize the warranty has expired, but it seems to be pretty unreasonable that three batteries all die within one or two months of the warranty expiring. It also seems strange to me that when I contact the company they suggest that I contact a distributor.
Anyroad, I'm just venting here, but I would suggest that anyone who is considering Ranger batteries, or any Trojan product for that matter consider this and think carefully about it.
Like I said, I got the impression for the tech that installed the battery that this is a fairly common occurrence with Ranger batteries.
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Last edited by Dr Winston O Boogie jr; 12-08-2016 at 10:10 AM.
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