My husband will not go back to the Lighthouse at Sumter
Without getting into detail, we have been there many times. We love the food and the view. However, the 2nd time that we had to ask for the manager regarding poor service was the last straw for my husband. Both times the manager's response was unacceptable. The manager is the owners daughter and in my opinion has no idea how to handle unhappy customers. Let's just put it this way we will not be going back. My husband taught customer service classes for 15 years.
|