I have never had bad food or bad service there. The Lighthouse was originally run by the Morse Family and the long time manager bought it from them several years ago and I think she has maintained the high standards. The food is always good. I am sorry to hear about this mishap. Are you SURE they don't have an automatic dishwasher??? BUT I don't think anybody puts fry pans in a dishwasher. They are scrubbed out by hand because they are seasoned and they always reach the temperature where germs would be killed anyway while cooking.
Sad and unfortunate this happened. Glad no one swallowed it..
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