[Butterfly201]

I have dealt with this. If your cat is going outside the box, first find where she is going--(there is a black light you can buy) Then you must wash with WATER -- if you washed with a cleaning agent you need to get that smell out-- wash wit water till no smell. then take Natures Miracle and soak with Natures Miracle to get the smell out. put a cloth down and soak with Nature's Miracle. Do this wherever your cat has gone outside the box. Nature's Miracle should have an 800 number you can call. And also get another box for the cat and use the same litter she is used to. As long as cat can smell where she went outside the box she will continue. The black light will tell you where she went. Do not use ammonia, or any other cleaner. This works. I did this years ago. Call the 800 number to see if it has been updated. I am sure this will work.