Talk of The Villages Florida - View Single Post - Complaint about Urologist Specialists in Oxford
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Old 07-09-2017, 11:42 AM
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Madelaine Amee Madelaine Amee is offline
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Quote:
Originally Posted by Brindle View Post
In order to have my doctor write a prescription, on Wednesday, around 2pm, after several attempts, someone picked up the phone and told me that my doctor was in surgery and to call back on Thursday.
When I called back on Thursday, I was told that he was doing clinics and wouldn't be back until Friday.
On Friday, again after several attempts, someone told me that the doctor told her that he can not write the "script".
I then called the pharmacy that I had left a copy of my check with on Tuesday to have them call the doctor's office to clear up their issue and expedite the "script".
To confirm that they had spoken to someone at the doctor's office, the pharmacy called me back and told me they were told that it would be written and faxed to them.
Then, at around 3pm, I called the doctors office to see that they had spoken to the pharmacy and were "okay" to write the "script".
I was told that there wasn't any doctor there to write the prescription and to call back on Monday - 5 days after my first attempt to have a prescription written by their office.
If you're being "treated" like this - may I suggest you change doctors.
Sincerely,
Frustrated Senior
We have had excellent results with the doctors at this Urology Clinic and I am sorry you have been treated this way. HOWEVER, in your shoes, I would have hot footed it around to the receptionist's desk and stood there until I got some satisfaction. Perhaps you were too sick to do that.

Would it have been possible for you to get this medication from a local Emergency Clinic. I think if you had explained to someone at one of the Emergency Clinics what your problem was, they may have been able to help you.
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