Quote:
Originally Posted by retiredguy123
The problem is that you are not the customer. The insurance company is the paying customer.
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Actually Bryan has a valid point. My urologist, and a very good one, is in this practice. A friend was going to this same doctor, but elected to get a second opinion, and sought treatment elsewhere. My friend called the first practice to let them know he was switching urologists.
My urologist called my friend, left my friend his cell number, and asked that my friend pick a time to meet with him. The purpose of the stated meeting was for my friend to provide constructive criticism about the practice and recommendations for my urologist.
This is a physician who really cares about his patients and his practice.
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