Quote:
Originally Posted by rockyisle
Thanks for the pdf.. Those of us who leave TV for the summer months won't receive this letter from VHS. We never received their "boot" letter either. Had to find out from our supplemental insurance company that we had been released from their care. VHS sends all their written communication via third class mail that isn't forwarded by USPS. Not the best way to reach out to your present and past customers. But it is what it is.
While we loved our doctor and NP at Santa Barbara, I've already written to the heads of VHS to express my opinions prior to the boot. There were so many other ways they could have handled this situation - but chose not to... So be it.
Thankfully, there are many other great doctors and groups in the area to fill the gap. I won't be returning to VHS even if they decided to reverse their decision to not use my supplemental - which is also from United Healthcare..
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It looks like they learned their lesson, ours was preprinted in the stamp area "
Presorted FIRST class US postage paid, Ocala, FL, permit #100", so you should get it forwarded, if you do not, I would complain to the post office.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV.