While I don't understand it, I can appreciate the OP's fear of not being able to look a staff person in the eye. I believe most of us know that tellers are no longer required, and are provided for those that have that fear, or don't have the means to utilize the technology or both. Unfortunately for the OP, they will need to compromise to some degree, I hope they can.
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No one believes the truth when the lie is more interesting
Berks County Pennsylvania
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