Visual Voicemail on iPhone
A few days ago my husband's iphone started using something called Visual Voicemail. He did not want it so I called Verizon (our carrier) and got it disabled. But now when he gets a voicemail he cannot access it. We spent 2 hours on the phone with Verizon tech support (tiers 1 and 2) and they cannot figure it out. They elevated it to Tier 3 support, who is supposed to call us back within 72 hours. In the meantime wondering if anyone else has this issue.
The voicemail icon in the lower right hand corner does not show a number (to reflect number of voicemails) like it used to and he is not getting any voicemails.
Wondering if this was caused by latest Apple update? But I have same phone (iphone SE) and I don't have the problem.
|